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How To Improve Customer Experience With Big Data Analytics: Webinar Recording

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Big Data Analytics is all about extracting valuable insights from data. It involves empowering decision makers with analytics that will eradicate gut feel decision-making and enable the Data Driven organization of the future.

In the webinar, Murtaza Nargis Adenwala- Digital Marketing Head, Mahindra Holidays & Resorts shared his view on the key business drivers, insight objectives and guiding principles which ensure the effectiveness of big data.

Data Analytics Course by Digital Vidya

The Key Takeaways of the webinar were:

1. Understand the market dynamics with respect to competition, need, growth and supply.
2. Identify the root cause of failures and issues in real time.
3. Personalize the customer experience.
4. Personalize communication, products, offers and services.

Found this webinar valuable? You can get to know about the upcoming and trending webinars along with gaining knowledge from the past webinar recordings.

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