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Posts Tagged "Listen to your customer"

Coffee Groundz Leveraged Twitter To Double Number of Clientele

About @CoffeeGroundz: A number of Food businesses rely on today’s social media platforms to expand its user base/customers and also for brand building. @CoffeeGroundz is one such shop just started out with the Twitter page and see a tremendous response from their local customers and double the number of customers than the existed. @CoffeeGroundz soon comes up […]

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How to Nurture Your Online Reputation (Wall Street Journal)

Continuing on my previous article ‘Beware of the Unhappy, Web Savvy Customer’, in which I talked about the importance of managing your online reputation, I would like to leave you with few ways to manage and nurture your reputation in the digital world. I would like to start by again directing your attention to ‘listening’, […]

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