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Posts Tagged "social CRM"

Webinar: Social CRM – What, How And Why?

Highly informational webinar session with Shweta Sharma on the importance of integrating Social media and Customer Relationship Management (CRM) strategies with the core business functions. The addition of social element in CRM processes helps businesses to get closer to their customers by linking their conversations from social networking sites with the CRM processes, facilitating cost […]

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