Do you know that almost every brand is being talked about on Social Media? But it’s only a few companies that are smart enough to listen and respond to their customers. In an organization, from the managing director to the receptionist; from the bank manager to your customers, everyone should be your reputation protectors. A [...]

Communicating the presence of your company Facebook page and keeping users or readers engaged is a second important part of building a company page on Facebook. I had written last week about developing a strategy and an execution plan as a first step. After you’ve identified your community-building objectives and the target audience, the key question to [...]