Abdul Basith
Core Competencies
|Service Delivery|Team Management - operations |Research |Business Development |Sales |Training |Escalation Handling|Attrition Management |Process Re-engineering
Industry Experience
|Banking/ Financial Services|Supply Chain Management |Printing/ Packaging|Entertainment/ Media & Publishing |Market Research.
Professional Abstracts
• A highly versatile people manager with broad cross-functional experience in the field of Business Operations, Business Administrator/ Development, Managing teams, Client relationship management, Training and Research.
• Has strong relentless focus on process improvements, thinking innovatively without missing the basics, an individual with excellent communication and leadership qualities operated at the forefront managing teams and executing business plans.
• Excellent interpersonal and relationship building skills, ability to engage at all levels and currently interacts across multiple stakeholders.
• Flexible, adaptable, resilient and has ability to operate in ambiguous environments.
• Career experience of 12 plus years integrating 6 years of management experience encompassing sectors such as online media/ publishing industry, supply chain industry, insurance industry and BFSI.
• I am passionate about my work which had helped me to contribute effectively and align myself towards achieving goals set by the organization.
Professional Skills
• Management and leadership skills - Leads and directs others; teaches/ trains/ instructs; counsels/ coaches; manages conflict; helps team members set and achieve goals; delegates effectively; makes and implements decisions; enforces policies.
• Interpersonal communications skills – Communicates effectively; Writes clearly and concisely;
Listens attentively; openly expresses ideas; negotiates/resolves differences; provides and asks for feedback; offers well thought-out solutions; co-operates and works well with others.
• Willingness to walk the extra mile to attain goals and ability to think out of the box.
• In-depth knowledge of management policies and procedures to utilize good judgment in making sound decisions.
• Good customer relation skills and customer handling skills.
• Set priorities, direct and delegate responsibilities.
• Good knowledge of MS-Office (Power Point, Excel and Word).
• Attended Management Development Programme conducted by Loyola Institute of Business Administration (LIBA).
• Six Sigma - Green belt certified from iACT Global.
• Effective Interviewing Skills - Certificate from Cavendish Language Institute.
• Completed Digital Marketing Master (CDMM) Course from Digital Vidya.
Areas of training include - E-mail Marketing, Web Analytics, Inbound Marketing, Social Media Marketing (SMM), Search Engine Marketing (SEM) and SEO.