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Crisis Communication | Definition, Process & Examples

Want to know what crisis communication is? Then you have come to the right place. An organization might not face happy and cheerful moments throughout its cycle. There might come various ups and downs and negatives are definitely not preferred. The crisis is among...

The Role Of Social Media in Crisis Communication

With over 2 billion people using social media channels, its impact cannot be overstated.  Facebook alone has 1.78 billion monthly users; nearly  400 million tweets are despatched from Twitter accounts everyday.  Social media has undoubtedly redefined our communication...