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Posts Tagged "Online Reputaion Management"

Online Reputation Management: 3 Simple Ways To Tackle Negative Reviews

None of us would disagree with the fact that online reviews can either make or break your business. In fact, 90% of the customers say that their decisions regarding buying something are influenced by online reviews. What will you gain from this article? How can you effectively generate online reviews for your business How to […]

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Beware of the Unhappy, Web Savvy Customer (Wall Street Journal)

I once had a problem with ICICI Bank. I visited the branch three times to get it solved but nothing happened, even after three months. I tweeted about my case and the problem got solved in two days. The branch manager even visited my home to resolve the issue. Here is the tweet that got […]

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