ITIL Foundation Certification Course & Training

instructor led itil foundation online certification in Delhi, Mumbai, Chennai, Hyderabad, and Kolkata

ITIL foundation course

Download the detailed course curriculum & Complimentary invite for Online Demo Session!

Limited Seats Available!
Date : 25th Oct, 2018 (Thursday)
Time : 3 PM to 4 PM (IST/GMT +5:30)

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Key Features

 Live instructor led-trainings

Life time free access to the latest content

Tips to clear ITIL foundation certification

 Research Based Internship

 Hands-on projects and assignments

 Government certified ITIL course

 24X7 Trainer’s Support on Discussion Forum

Python Data Science Course

 

ITIL FOUNDATION COURSE CERTIFICATION

    1. ITIL Foundation
    • Objective of foundation course
    • ITIL and its origin
    • ITIL best management practice
    • Two strategies in ITIL
    • ITIL objective
    1. Service Management
    • Service portfolio management
    • Financial management
    • Business relationship management
    1. Service Management Lifestyle
    • Principal of service management
    • Objective of service management
    • Challenges in service management
    • Internal & external services
    • Process characteristics
    • RACI model
    • Supplier and contract
    1. Service strategy
    • Introduction to service strategy
    • Types of services
    • Service strategy process
    1. Service strategy concepts
    • Service and utility warranty
    • Service assets
    • Value creation
    • Customer perception of value
    • Business case structure
    • Service management technology and automation
    • Automation benefits
    1. Service Design
    • Service design overview
    • Roles in service design
    • 4 P’s of service design
    • Service design package
    1. Service Design concepts
    • Service catalog management
    • Roles of service catalog manager
    • Relationship between service catalog and agreement
    • Service improvement program
    • Interfaces to service level management
    • Supplier categorisation
    • Capacity management
    • IT security policy
    • Design coordination
    1. Service Transition
    • Service transition introduction
    • Service transition objective
    • Configurative item
    • Configuration management system
    • Transition planning and support
    1. Service Transition Process
    • Change management
    • Types of change management
    • Key terminologies
    • Change proposal
    • 7 R’s of change management
    • Change metrics
    • Configuration baseline and database
    • CMDB/DML
    • SACM- logical model
    • Release policy
    • RDM policy
    • Knowledge management
    • Data information knowledge wisdom
    1. Service Operation
    • Service operation objective
    • Roles of communication
    • Types of communication
    • Events
    • Alerts and incidents
    • Problem and workarounds
    • Known error and database
    1. Service Operation Process
    • Event management
    • Event logging and filtering
    • Management exceptional event
    • Management information and warning event
    • Knowledge check
    • Incident management
    • Process interfaces
    • Request Fulfilment
    • Service request
    • Access management
    1. Continual Service Improvement
    • Continual service improvement (CSI)
    • Deming PDCA cycle
    • 7 step improvement process
    • Enterprise governance
    • Service management as a practice
    • CSI / service lifecycle
    • Different types of metrics in CSI
    • Performance baseline
    • CSI register

Ravi Vijayaraghavan

Creating a talent pool in India with Practical hands-on experience in Analytics and Data Science is the need of the hour. Platforms like Digital Vidya are critical to filling this gap.

Ravi Vijayaraghavan
President and Head – Analytics and Decision Sciences

Lovekesh Vig

Digital Vidya has a very important role in getting the word out from the industry’s perspective. Initiatives like Digital Vidya will hopefully help to plug the gap between academia & practical skills.

Lovekesh Vig
Senior Scientist

Ambuj Kathuria

Digital Vidya is doing a great job of bringing people from diverse set of experiences to one platform for creating the best of Data Science skill pipeline.

Ambuj Kathuria
Head – Data & Analytics

Akshay Sehgal

Digital Vidya is doing a great job at bringing data analytics to the rest of the world!

Akshay Sehgal
General Manager

Naresh Mehta

Good to see Digital Vidya becoming increasingly more involved in covering data science vertical, look forward to collaborate with DV to help shape this industry.

Naresh Mehta
AVP Data Science & Analytics


DIGITAL VIDYARTHIS SPEAK

Faisal Hussain

Deputy Manager / Enzen Global Solutions Pvt Ltd

It was really an interactive Data Analytics training experience. It will surely help me in starting up my analytics career.

Utathya Ghosh

Data Analyst / Right Relevance

Really peaked my interest in Tableau. It is a fun tool and the presenter did a great job to help me learn. Presenter has good knowledge of subject and works well with students.

Amit Kumar Sinha

General Manager / Leela's Foundation For Education & Health

Came to know new and advanced technical knowledge about Excel and Power BI platform.

Hareesh Kumar

Software Development Engineer / Mcafee(Intel Security)

The attachment with Digital Vidya is memorable.Thanks

Dhanashree Bagal

Associate Software Engineer / Accenture

It was good learning with digital Vidya. The whole team is supportive. Trainer was able to answer almost every asked question.

Nanddeep Nasnodkar

Sr. Software Developer / Remote Software Solutions

This course gets you started from very basics, makes you think and solve the assignments, and suddenly you find yourself doing Data Analytics all by yourself!

Ranjan Kumar

Map Analyst / Lionbridge Tech

I would like to sincerely offer my thanks and gratitude to Digital Vidya for providing me with the most efficient and relevant mentors and course materials to learn Data Analytics and R. I would specifically like to mention weekly assignments during my course tenure to learn R were the best.

Vani Ananthamurthy

Business Operations Senior Analyst / Accenture

I was looking for customized content and I found the same in Digital Vidya. Content is structured and well planned. Classes were very interactive and trainer’s presentation skills were very good. People who are new to the subject can also understand clearly. Thank you so much!


UPCOMING DATES FOR ITIL COURSE (Batch Details)

Batch Details Dates Duration Days Course Fees
Regular Batch Sep 23, 2018 - Feb 17, 2019 18 weeks Sun USD 629/- | Early Bird 25% off till 4th Aug Register Now
Regular Batch Aug 04, 2018 – Dec 22, 2018 | 7 Seats left 18 weeks Sat USD 629/- | Early Bird 15% off till 2nd Aug Register Now

Money Back Guarantee: If you do not like our training, ask for 100% course fees refund after your 1st live session.
Group Discount: 10% discount for 3 or more registrations
Two Offers can not be clubbed together. 


THE DIGITAL VIDYA ITIL CERTIFICATION COURSE ADVANTAGE

Highly researched industry-relevant content with systematic delivery

Top faculty with real-time experience in the industry

Regular sessions with industry veterans


Comprehensive hands-on training based on real business examples

Individual attention to each learner

Personalised assignment feedback


Tie-ups with leading organizations

100% Placement Assistance

A promise to make you job ready

ITIL CERTIFICATION TRAINING

      1. What is ITIL certification?

      ITIL course is a software designed to make the IT service more beneficial for businesses. The implementation of ITIL systematic for business and organization to ensure that delivers valuable content. It also evaluates the performance and provides other improvements to help in better compliance with quality.

      1. What is ITIL V3 certification?

       ITIL V3 certification exam is basic level certification which provides you general awareness of essential elements about the concepts and terminologies used in ITIL services. ITIL V3 certification also acts as a link between the process and their contribution to the service management process.

      1.  ITIL Foundation course objective?

      ITIL Foundation course offers well read knowledge and training about of service management, comprehensive ITIL service lifecycle, awareness about the generic concepts and definitions, comprehensive key principles and models, awareness about the selected process, selected functions and role. Our training focuses on key elements of concept training and competence including ITIL lifecycle phase interactions and outcome.

      1.  The scope of ITIL certification

      For the beginners or fresher, you can get jobs such as IT service delivery analyst, IT service manager, Technical support, system analysis, operation manager or help desk engineer and many more in MNC’S such as IBM, IP, and Amazon etc. For the one who has a couple of years of experience in the industry can get job opportunities such as ITIL consultant, IT planner, security manager, IT manager or service delivery professional.

    City Wise course details:

    ITIL foundation certificate course in Delhi

    Digital Vidya will provide you ITIL foundation course in Delhi will train you on the key skill that is an inclusion of ITIL service management, service strategies, and service design. The purpose of the ITIL Foundation certificate is to train IT professionals to surpass the quality of IT service management by increasing the productivity. This course is specially designed for the candidates to obtain well optimize knowledge of ITIL methodology, concept and structure and has grasped the core understanding of ITIL practice for service management lifestyle.

    ITIL foundation certificate course in Mumbai

    Digital Vidya will provide you ITIL foundation course in Mumbai will train you on the key skill that is an inclusion of ITIL service management, service strategies, and service design. The purpose of the ITIL Foundation certificate is to train IT professionals to surpass the quality of IT service management by increasing the productivity. This course is specially designed for the candidates to obtain well optimize knowledge of ITIL methodology, concept and structure and has grasped the core understanding of ITIL practice for service management lifestyle.

    ITIL foundation certificate course in Chennai

    Digital Vidya will provide you ITIL foundation course in Chennai will train you on the key skill that is an inclusion of ITIL service management, service strategies, and service design. The purpose of the ITIL Foundation certificate is to train IT professionals to surpass the quality of IT service management by increasing the productivity. This course is specially designed for the candidates to obtain well optimize knowledge of ITIL methodology, concept and structure and has grasped the core understanding of ITIL practice for service management lifestyle.

    ITIL foundation certificate course in Bangalore

    Digital Vidya will provide you ITIL foundation course in Bangalore will train you on the key skill that is an inclusion of ITIL service management, service strategies, and service design. The purpose of the ITIL Foundation certificate is to train IT professionals to surpass the quality of IT service management by increasing the productivity. This course is specially designed for the candidates to obtain well optimize knowledge of ITIL methodology, concept and structure and has grasped the core understanding of ITIL practice for service management lifestyle.

    ITIL foundation certificate course in Hyderabad

    Digital Vidya will provide you ITIL foundation course in Hyderabad will train you on the key skill that is an inclusion of ITIL service management, service strategies, and service design. The purpose of the ITIL Foundation certificate is to train IT professionals to surpass the quality of IT service management by increasing the productivity. This course is specially designed for the candidates to obtain well optimize knowledge of ITIL methodology, concept and structure and has grasped the core understanding of ITIL practice for service management lifestyle.

  • Download Detailed Curriculum (.pdf)

Instructors

Vaishali Garg

Lead Trainer, Data Analytics

Pritesh Shrivastava

Data Analyst, Flipkart

Rohit Kumar

Former researcher: Tata R & D at Design Center

COURSE ADVISORS

Shweta Gupta

VP, Technology Vertical, Digital Vidya

Vishal Mishra

CEO & Co-Founder, Right Relevance

Ajay Ohri

Sr. Data Scientist at Kogentix Inc.

Manas Garg

Director of Engineering, PayPal Inc


PLACEMENT SERVICES

We partner with 10+ organizations who directly source their Data Science manpower needs from us. From resume creation to help you crack the final interview, our dedicated placement team is always on toes to connect talent with the right opportunity.

THE PLACEMENT PROCESS

The Candidates resume is refined and polished as per Market Standards to help them be searchable.
The Resume is shared with relevant organisations by our placement team.
The Candidates are prepared for an initial quiz and a coding test.
Finally, the candidates are prepared for the final round of interview.

ITIL TOOLS COVERED

 

BENEFITS OF LEARNING ITIL

  • Offers business companies the required network administration.
  • The service class can also work as IT professionals in the back-end by cooperating for the websites and emails.
  • Helps companies by improving their quality of work with effective cost.
  • Offers high awarded salaries to their expert knowledge and skills.

Digital Vidya is Training Partner For

Microsoft & Google Partners
Digital Vidya is the trainer for Google & Microsoft Partners to lead their workshops & sessions

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ITIL CERTIFICATION PROCESS

How to get ITIL Foundation certification?

On registration, you will receive participation details for 1 month live instructor-led online ITIL Foundation certification course sessions. You can attend these sessions from anywhere.

Days:

Time:

Venue: Online [You could be living anywhere in India (e.g. Delhi, Gurgaon, Bangalore, Mumbai, Chennai, Hyderabad, Noida, Pune) or outside India (e.g. Singapore, Malaysia, UAE/Dubai)]

Attendance: 60% attendance mandatory

Once you complete the ITIL Foundation certification training program, you will become eligible to appear in the ITIL Certification Exam at your preferred testing center. Following are the exam details:

  • ITIL Exam Duration: 60 minutes
  • No. of Questions: Multiple types 40 questions
  • Maximum Marks: 40, Passing Marks: 26 (65%)
  • There is No negative marking in the exam

ITIL COURSE FAQS

  1. Does the course fee include in the ITIL certification exam cost as well?

Ans. NO, the ITIL certification course fee is not inclusive of ITIL exam fee.

  1. When is the next ITIL V3 Foundation certification exam?

Ans. There are no specific dates. You can pick any exam date from the given schedule according to your preference.

  1. How long it takes to receive the ITIL V3 certification?

Ans. You will get the ITIL V3 certification within 15 days of appearing for the exam.

  1. What is the process of downloading the ITIL V3 foundation certification application?

Ans. Digital Vidya team will help you assist in applying for the exam.

  1. How many attempts do I have to pass the ITIL certification exam?

Ans. There are no limitations. You can resit as many time as you want to for the exam.

  1. How much does the ITIL certification exam cost?

Ans. Certification Ethical Hacker exam will cost anywhere between Rs. 12500 to Rs. 14500.

  1.  Who will award these certifications?

Ans. Candidates after successfully clearing the ITIL exam will be awarded ITIL certification and course completion certificate from Digital Vidya.

  1. Do you offer Money Back Guarantee?

Ans. Yes! After attending the 1st online session of ITIL certification or within 7 days of registration for the certification, if you don’t like the course then ask us for the refund. We will refund your entire amount and will not ask any question except taking your feedback. At the same time, we will not be able to offer the refund in any other condition.

  1. What will happen if I miss any live session?

Ans. We understand that. We will provide you with the recording of every session of the ITIL certification course.

  1. Why did you choose the online medium for delivery?

Ans. There are a number of reasons for it. We’ve been successfully organizing instructor-led, online courses since more than 5 years. In addition to helping you save precious time & money, instructor-led online format offers far better learning as we are able to provide you separate Industry Expert as Lead Trainer for each of the training modules. The online medium allows far deeper and regular interaction among participants and leads trainers throughout the course duration. It also significantly reduces your chance of missing a session as you will be able to attend the session from any place. For the same reasons, some of our corporate clients have opted to do online training for them. E.g., we are training Fidelity India’s team through an instructor-led, online course on ITIL. Still not sure? Attend our upcoming orientation session and you will fall in love with ITIL, Digital Vidya, and Online Delivery format :). Also, convince yourself by going through the experience of our ITIL Foundation course participants.

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Are You a Student or a Fresher? CLICK HERE

Download the detailed course curriculum & Complimentary invite for Online Demo Session!

Limited Seats Available!
Date : 25th Oct, 2018 (Thursday)
Time : 3 PM to 4 PM (IST/GMT +5:30)


  • This field is for validation purposes and should be left unchanged.



Enroll Now