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360 Degree View Of the Customer: From Experience To Engagement

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  • About the Webinar


    60 min


    September 30, 2016


    9:30 am

    Who is the Speaker?

    Dr. Vikram Venkateswaran is a marketing leader and digital evangelist. He is the founder of Healthcare India, a social movement for better health. Dr. Vikram is an author and speaker at business and marketing events. He can be reached on twitter @drvikram. 

    Dr Vikram Venkateswaran is a passionate sales and marketing professional with over a decade of experience in strategic marketing, Influencer Marketing, Social media and digital marketing. He has worked for and advised Global companies in the healthcare, Life sciences and Technology industries.

    Dr. Vikram is also an avid blogger runs three blogs on his key focus areas- India, healthcare and football. With a view to put the spot light on lesser known home grown brands, The Desi Brand Strategy focuses on how these brands can use marketing to grow.

    A keen observer of developments in public healthcare and associated areas and has started India’s first independent blog healthcare in India focused on public health.

    The Soccer Pill is a blog dealing with the financial and management aspects of the game of football.

    Dr Vikram is a guest blogger for third party publications like

    • Social Media Today
    • HIMSS Future Care

    He is also public speaker at various business and management forums. Some of the forums that he has recently spoken at include

    • Toastmasters Leadership Institute 2014, Bangalore
    • CXO Power meet up, IAMAI 2014, Bangalore
    • Communication Quotient 2013, Bangalore
    • Global E Health Forum, Hamburg

    Dr Vikram was awarded the Distinguished Toastmaster Award by Toastmasters International in 2013. He is also a visiting professor handling marketing and business development studies at Symbiosis institute of Mass Communications Bangalore. He also serves on the NASSCOM sub-committee on marketing & communication.

    On the personal front Dr Vikram Amateur tennis player and supports the EPL Club Manchester United


    Influencer Marketing: How to Identify and Engage with Your Influencers

    Dr. Vikram Venkateswaran

    Key Takeaways
    • Why the 360-degree view of the customer is important?
    • How can you go about it?
    • What does 360-degree customer view look like for you?

    Session Agenda

    Most organizations today have been investing in state of the art CRM technologies and Digital Marketing practices in order to provide an exceptional experience. But still, despite the advancement in technology very few organizations are able to engage their customers.
    Join Dr. Vikram Venkateswaran, marketing leader and key influencer on this insightful webinar.

    Who Should Attend?



    Advertising & Marketing Professionals



    Digital Marketing Professionals

    Web Strategists