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Posts Tagged "brands and customer care"

Enhance Customer Experience Via Two-way Social Media Interactions

Ten years ago when there were no social media platforms, you didn’t have to worry much about customers sharing a negative experience because they would tell 5-15 people at the most , but that number was manageable. Cut to 2016, social media has revamped the customer experience game completely. Customers now have social media sites […]

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Webinar Recording Of Brands And Customer Care – The All New Social Media Hotline

     -     Apr 27th, 2015   -     Social Media Marketing, Webinars   -     1 Comment   -    , ,

In the current era, the prime focus is still laid on the customers and brands are cautious to keep their customer base strong and intact via best ways of customer care. With the fast-paced competitive environment, it is extremely essential to keep in close connect with the customers so as to keep them happy and […]

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